Free shipping for orders above €49 within Germany and €79 within the EU Learn more

Shipping and returns

Shipping

Our delivery promise

We ship to the following countries: Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden.

Within Germany we ship environmentally friendly with DHL GoGreen

Your health and beauty products are ready for shipment within 24 hours. The delivery is done by DHL and the delivery time takes up to 3 days within Germany and up to 7 days within Europe.

The shipping costs within Germany are 4.50 - 5.50 euros depending on the size and weight of your order! From an order value of € 49.00, you will receive free shipping within Germany. The minimum order amount is € 10.00.

The shipping costs within the EU are 10.00 - 13.00 euros depending on the size and weight of your order! From an order value of € 79.00, you will receive free shipping within the EU. The minimum order amount is € 10.00.

You can also pick up your order in our store in Berlin. To do so, please select “In-store Pickup” as a method of payment in the second ordering step. After completing your order you can generally pick up the items on the next business day. We will confirm via email that your order is ready for pick-up.

Orders that are placed after 8 a.m. on a Friday can be picked up on the following Monday (except holidays). For faster processing please indicate your order number, which is shown in the order confirmation e-mail.

In-store Pickup

Brewing Beauty Co. Store
Mulackstr. 6
10119 Berlin

Phone
+49 (30) 3259 3651

Email
[email protected]

Opening hours
Monday to Friday noon — 7  p.m. 
Saturday 11 a.m. — 7 p.m. 

Returns

At Brewing Beauty Co, we value your business.

We are fully committed to 100% customer satisfaction, and our key goal is to help you find skin, health, and lifestyle products that address your specific needs. We hope you are completely satisfied with your products, but if you are not satisfied, we are not satisfied and ready to make it right for you.

If you are unhappy with your purchase, kindly let us know. We will happily refund you for any purchase from our retail and online store. You have the option to return your order free of charge up to 90 days from receipt of the goods. Please note that this only applies to unopened, complete and unused items and sets. 

The statutory right of withdrawal of 14 days remains unaffected (the specification of unopened, complete and unused articles and sets does not apply here, of course).

How do I return an item?

Without prejudice to your statutory rights, we will provide you with free return labels for your return within Germany. Please click on the link below to access the free return label. The link should direct you to DHL, our reliable shipping partner.

Free online return label

Carefully enter your order number and address information, and then click on the "Submit" button. Once submitted, you will immediately receive an email with an access link to your return label. Click on the link and print out the return label. Lastly, stick the return label you have printed out on the package and deliver it to a DHL branch or packing station.

Hand-delivered returns to our store are also accepted if you are nearby. The refund will then be made on the following working day in the same way as we received the payment.

Return address

Brewing Beauty Co.
Mulackstr. 6
10119 Berlin
Germany

What happens after we receive returned products?

Upon receipt of the returned product, we will carefully examine it and notify you via email that we have received the returned item. We reserve the right to refuse or limit a return or charge a return processing fee if we discover that our policies have been misused upon receipt of the returned product. We pride ourselves in our fair examination metrics and withhold the right to the sole discretion of the findings as it will not be open for appeals. Once the decision to approve or reject your refund has been made, we will notify you immediately.

Late or missing funds

In case you haven't received your refund after you are approved, recheck your bank account. Afterward, contact the credit card company because sometimes it takes time for the refund to be posted officially.

If you have done all this but still haven't received your refund yet, please contact us at [email protected]

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